Subscriptions For Aspiring Businesses

We understand that not everyone wants all the bells and whistles that come with a high-cost service plan. That's why we have designed multi-tiered subscription plans to give you the liberty to choose the essential services and features you need while still delivering impeccable support.

Subscriptions for aspiring businesses

We understand that not everyone wants all the bells and whistles that come with a high-cost service plan. That's why we have designed multi-tiered subscription plans to give you the liberty to choose the essential services and features you need while still delivering impeccable support.

Choose a plan that suits your needs

No matter what plan you pick, there’s two things guaranteed: high-service and low-value!

Foundation

260 €/month
Partner Support
Partner Care
Partner Care
Partner Care
Partner Care
3
Partner Care
Partner Care
Technical Support
Partner Care
Partner Care
Partner Care
News and Events
Partner Care
Partner Care
Ordering and Supply
Partner Care
Partner Care
Services
Partner Care
Partner Care
Get foundation plan

Advanced

520 €/month
Partner Support
Partner Care
Partner Care
Partner Care
Partner Care
3
Partner Care
Partner Care
Technical Support
Partner Care
Partner Care
Partner Care
News and Events
Partner Care
Partner Care
Ordering and Supply
Partner Care
Partner Care
Services
Partner Care
Partner Care
Get advanced plan

Premium

1.040 €/month
Partner Support
Partner Care
Partner Care
Partner Care
Partner Care
3
Partner Care
Partner Care
Technical Support
Partner Care
Partner Care
Partner Care
News and Events
Partner Care
Partner Care
Ordering and Supply
Partner Care
Partner Care
Services
Partner Care
Partner Care
Get premium plan

Why go with a subscription plan

Criteria
Typical experience
Terracez’s experience

Price

— High costs, no transparency
— Deviations in initial and final cost

— No hidden costs
— 100% Reliable

Convenience

— Services are generally all-inclusive and there’s no option to skip something you don’t want

— One-stop for all your D365 service needs

Service quality

— Low to poor, with delayed responses from support team

— Extremely high with prompt responses via various communication modes

Timelines

— Unreliable timelines

— Regular updates with comprehensive reporting

SLA (Service Level Agreement)

— Indefinite SLAs
— Slower resolutions
— No support portal to log tickets

— Well-defined SLAs
— Faster resolutions
— Support portal to log tickets
— Single POC (Point of Contact)
— SPOC’s accessibility via Skype and mobile phone

Escalation matrix

— Undefined escalation matrix

— Multi-level to prevent delays in responses

Support team

— Apathetic with no expertise on D365
— Only offsite support

— Dedicated and D365 experts
— Onsite and offsite support

Pricing

- High costs, no transparency
- Deviations in initial and final cost

Convenience

- Services are generally all-inclusive and there’s no option to skip something you don’t want

Service quality

- Low to poor, with delayed responses from support team

Timelines

- Unreliable timelines

SLA (Service Level Agreement)

- Indefinite SLAs- Slower resolutions
- No support portal to log tickets

Escalation matrix

- Undefined escalation matrix

Support team

- Apathetic with no expertise on D365
- Only offsite support

Pricing

- No hidden costs
- 100% Reliable

Convenience

- One-stop for all your D365 service needs

Service quality

- Extremely high with prompt responses via various communication modes

Timelines

- Regular updates with comprehensive reporting

SLA (Service Level Agreement)

- Well-defined SLAs- Faster resolutions
- Support portal to log tickets
- Single POC (Point of Contact)
- SPOC’s accessibility via Skype and mobile phone

Escalation matrix

- Multi-level to prevent delays in responses

Support team

- Dedicated and D365 experts
- Onsite and offsite support

Our support services are designed to be smooth and swift

Maintaining business operations can be challenging and that's why we offer a range of support services to help you get the most out of your Microsoft Dynamics 365 system. Our team of experienced professionals are here to provide you with the optimal support you need, whether it's troubleshooting, customization, or training. With our expertise, you can be confident that you are in good hands.

Our support services are wide-ranging.

Technical support

Our team is available 24/7 to provide you with quick and effective solutions to any technical issues you may encounter. Equipped with the latest tools and technology, our team helps resolve issues at the quickest possible time.

Customization

Our customization services enable you to tailor your Dynamics 365 system to meet your specific business needs. Our team of experts will work with you to identify your requirements and develop custom solutions that fit your unique business processes.

Training

We offer comprehensive training programs to help your team get up to speed with Dynamics 365. Our training programs are designed to ensure that your team can use the system efficiently and effectively, and can maximize its benefits.

Migration and upgrade

We help you move to the latest version of Dynamics 365 while ensuring that the migration or upgrade process is smooth and hassle-free. 

Consulting

We help optimize your D365 system for maximum efficiency and effectiveness. Our team of experts will analyze your business processes and recommend the best practices and solutions to help you achieve your goals.

Some of the most frequently asked questions

Who is the tier-1 subscription plan for?
Who is the tier-2 subscription plan for? 
Who is the tier-3 subscription plan for?

Companies that trusted our expertise have witnessed accelerated growth.
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