Achieve insights-based sales with zero implementation headache

Growing customer relationships and selling at scale requires empowering the sales teams with AI. While that’s something Microsoft Dynamic 365 Sales solution takes care of, the real struggle comes with implementation. Unless that isn’t right, you will never arrive at what you wanted. Instead, get certified partners like us on board to ensure fruitful deployment.

Optimize
Foresee
Accelerate

Traditional sales operations systems can reduce your sales team’s efficiency.

Old CRM (Customer Relationship Management) software can quickly crumble under the weight due to the lack of scalability and interoperability. They are clunky, slow, and don't fit the way you think. Leverage AI to automate your prospecting and automate sales processes to drive growth.

With CRM being traditional, there’s a lot that a business faces

1
While traditional CRM systems are great at binding processes together, they lack in maintaining a centralized customer data
2
Incomplete analytics, absence of meticulous dashboards and reports makes it hard for key stakeholders to make important business decisions
3
Lack of visibility into prospects' buying behavior makes it hard to determine where they stand in the sales cycle and what they need next

Modernize your system through actionable intelligence and with right implementation

Scale your insights by centralizing the analytics. Cluster technology, workflow integration, data science, and cross-functional skills into a centralized hub.
All the data and deep insights won’t matter if your salespeople don’t utilize them. Encourage your salespeople to make decisions based on data rather than gut feeling.
Accelerate business revenue with AI by streamlining your sales cycles via suggested next-best actions, working towards high-priority activities with ideal propensity to close.

Take the guesswork out of marketing and drive better conversions with Microsoft Dynamics 365 Sales

With Dynamics 365 Sales, empower your sales teams to forge healthy relationships with the customers while enabling them to take data-backed decisions and win businesses a lot quicker. With D365 Sales, there’s a lot that your business can benefit from.

Helps maintain a unified database
Delivers smart sales forecasting
Defines sales processes and scheduling
Enhanced analysis of the sales funnel
In-depth analysis and attractive reports
Increases productivity of salespeople

From strategy to deployment to support, we got your back at every step with diverse Dynamics 365 services

Digital transformation isn’t as easy as adopting a new technology. Our unique and agile approach has helped different clients maximize the value of their transformation projects, so be assured of the quality and insights we bring to your table.

We work with you like a true partner to transform the way your sales operates.
Consult

Turn your raw ideas into actions by collaborating with us in a 10-week workshop. We listen and analyze your business requirements to craft a strategy end to end. Further, help you visualize a futuristic system with a clear roadmap to accomplish the transformation.

Upgrade

Technological capabilities are growing at a great pace. To be in tandem with that, we help your business get rid of old, outdated systems and upgrade it to a fresh new system to ensure you reap all the advanced, functional capabilities to the fullest.

Implement

Right outcomes come only with right implementations. We take you on a painless deployment journey to improve your ability to innovate and manage business operations. We harness the power of integrated data, processes, apps, and teams via MS stack.

Support

Help, that’s something we all need at every stage of life, and digital systems are no exceptions. With an organized escalation matrix and defined SLAs (Service-level Agreement), you will experience quick assistance and prompt responses.

Our approach to implementation is phased to deliver a business-wide impact

We work with you as a true partner to not just build core competencies of the supply chain but also streamline operations and seize real cost reductions. Our methodology to operationalize your business transformation is straightforward.

Ready it
Build it
Launch it
Tune it

Certified Dynamics 365 Supply Chain partners are many but we are no ordinary

We help your business reach the peak of supply chain performance by enhancing and optimizing the metrics vital to success.

Cost reduction from operational expenditures
Speed to ensure order fulfillment lead time
Delivery that forecasts accuracy
Learn more about us

We make it real in realistic timeframes

Our agile approach puts a halt to overly long-lived, typical implementation odysseys. The combo of experienced team and best practices enables advanced configurations, quick prototyping, and 100% automated supply chain models.

With a crew of dedicated experts, we ensure three essential factors.
An agile business

We help your business unlock new opportunities by implementing a process that’s agile. We diminish inefficiencies and enable you to be future-prepared.

Higher efficiency

We implement intelligent automation solutions that deliver higher efficiency. Our tried-and-tested methods minimize delays and boosts your brand’s reputation.

Distributed footprint

We help businesses of large size overcome complexities and deal with humongous supplies flowing around geographies to see how much of something you are getting.

Digital disruption has brought a considerable shift, and it's time you restructure your operations in bold new ways. And ‘cloud ERPs’ are just what you need. They aren't emerging but are already the standard.

Switch to Microsoft Dynamics 365, a cloud-based ERP to get a bird’s-eye view into your operations

Featuring a suite of flexible solutions, Microsoft Dynamics 365 is exclusively designed to fit your business and not the other way around. It lets you connect teams, data, and processes with different business apps to ensure seamless operations.

Business transformation begins with an IDEA

It's not just a cool framework for kicking ideation into overdrive, but a continuous evolution strategy.

Inspire

We help you inspire and envision what your business would look like by defining, planning, and storyboarding your complete digital transformation journey from start to finish. Our crew of skilled experts not just develop a long-term view but also outline clear strategies on how to deliver them.

What we do in this phase:
Find the transformation strategy that’s right for you
Define and prioritize your strategy using development activities
Use design thinking to generate and organize great ideas
Ideate through creative and critical thinking exercises 
Foster ideation and drive decision making with an envisioning workshop
Turn activities into actions

Design

We design a sealed case for technological impact and organizational change through critical value assessments to ensure it doesn’t pose a risk to your strategic goals. We help quantify your business ROI by calculating key metrics like cost savings, employee efficiencies, and revenue growth.

What we do in this phase:
Build a compelling case for change
Assess both business and technological impact
Thoughtful analysis to create a tailored current-to-future state journey
Tackle business processes with an out-of-the-box Microsoft solution 
Build a phased solution roadmap to turn transformation into reality
Transform your ERP journey

Achieve

We enable you to achieve key business objectives by executing the transformation initiatives through a custom-made plan that ensures elevated customer success. We help you be ready for what's ahead by reinventing your core systems with next-gen IT capabilities.

What we do in this phase:
Give you an economics-based proposal to help achieve the digital change
Analysis to show how your digital journey will impact time, team, and finances
Achieve your key business objectives identified through Microsoft Catalyst
Prepare your business for implementation to accomplish customer success
Make implementation a breeze

Support

Real implementation begins post implementation and that’s why we simplify your transition with our exclusive post-implementation support and customer experience expertise for fewer headaches. Our technical experts act as true partners to help you resolve queries, be it big or small.

How we support:
Round the clock support
Offshore & onsite resource outsourcing
Support across all MS Dynamics products
Structured teams for rapid support
Support portal to raise tickets with strict SLAs
Single Point of Contact for every customer
Detailed monthly SLA and ticket status reports
Let us lend a hand

Experience Dynamics 365 Sales implementation at its best

Our agile approach puts a halt to overly long-lived, typical implementation odysseys. The combo of experienced team and best practices enables advanced configurations, quick prototyping, and 100% automated supply chain models.

With a crew of dedicated experts, we ensure three essential factors.
An agile process

We help your business unlock new opportunities by implementing a process that’s agile. We diminish inefficiencies and enable you to be future-prepared.

Higher efficiency

We implement intelligent automation solutions that deliver higher efficiency. Our tried-and-tested methods minimize delays and boosts your brand’s reputation.

Distributed footprint

We help businesses of large size overcome complexities and deal with humongous supplies flowing around geographies to see how much of something you are getting.

Microsoft certified
20+ years of experience
Agile implementation
Dedicated team
Round-the-clock support

We help business leaders ensure purposeful growth transformations that delivers value today and tomorrow

With a team of implementation experts, we work as true partners to re-engineer your core system and turn it cloud-ready for maximized efficiency, scalability, and flexibility.  

Learn how we implement

With a dedicated team of skilled experts, we help accelerate your transformation journey with bespoke innovation

4+

Offices
worldwide

25+

Projects
delivered

25+

Microsoft
experts

20+

Years of
experience

We cater to multiple industries

Manufacturing
Food & Beverage
Trading & Distribution
Waste management
Real estate
Retail sector
Construction
Professional services

Don’t just take our word for it.
Hear what our customers say about us

Terracez helped us to achieve the business critical requirement of upgrading AX 2012 to D365 within our timelines.  It was important for us to completely upgrade in 2 months which they achieved well before, where other MS partners told was not possible to do.

Kareem Jamal, GEMS

Terracez team is a great consultancy, which follows an agile approach to solve any kind of business issues. We are adding a lot of automation with their experienced and highly-skilled team in the manufacturing domain.

Zubair N. Kozhissery, Arnon KSA

We wanted a partner to support in transitioning SATS’ processes to comply with the new regulation quickly. Terracez understood our business and helped us in enabling the process efficiency without compromising on compliance.

Mohammed Shareef, SATS
What do you want to know?

Some of the most frequently asked questions

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Go by data, not by intuition!
Implement Dynamics 365 Sales, a next-gen intelligent CRM software to see your sales operations perform like you never have.

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