Trusted Microsoft Dynamics 365 & Power BI Partner in Dubai, UAE

Increase Business Performance, Not Transformation Headaches.

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Go agile

Revive core systems

Accelerate growth

A trusted Microsoft Dynamics partner for 100+ brands across Dubai & the UAE

Optimum Value Retention

We oversee Dynamics 365 implementations by working closely with your requirements. All stages of the onboarding process will be validated to ensure efficiency, scalability, and lower time to value.

Zero Ownership Hassles

The only Microsoft partner executing the Catalyst program in the GCC region - ensuring you get transformation expertise that's proven and locally available for Digital Transformation. Our expertise in providing a quality experience never allows for a planning lapse or downtime.

No-Risk Implementation

Whenever you adopt off-the-shelf ERP/CRM, we always recommend a zero-risk implementation strategy that suits your business needs. Get 24/7 tiered support to address critical conflicts at their source.

Orchestrate A Tech-Forward Transformation For Your Dubai Business

In a marketplace crowded with Microsoft Dynamics partners across the UAE, you need someone as unique as a blue diamond to transform your ideas into reality. With a team of Dubai-based experts and a religiously agile approach, we transform your business - from strategy through implementation - to witness a broad impact across your entire organisation.

Discover our AI platform

Implementation Support

On-demand evaluation and implementation of Dynamics 365 CRM tailored to Dubai's business environment and UAE compliance requirements.
Our certified experts assess your existing systems, identify gaps, and execute a seamless implementation that meets UAE compliance requirements - ensuring minimal disruption and maximum ROI from day one.

Integration support

Connect ERP and CRM to the Office tools for improved data visualization.

Boost Collaboration

See patterns before they happen. Your AI learns from data and gives actionable insights.

Optimized Business Process

Connect your favorite tools in one place. From Slack to Notion your AI Agent.

Enhanced Reporting

It evolves with you. Every chat, action, and command makes your AI more accurate.

Stats

Wrong Transformational Approach Creates A Negative Domino Effect

Microsoft says using an outdated core technology for your business isn’t just risky but impacts other factors too.

While a wrong approach to digital transformation is financially catastrophic, a messy implementation is even worse. It has the power to cause rifts in your business that can take years to mend.

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25%

businesses compromise on key processes and tasks

less likelyto get timely insights for decisions

ess likelyto keep up with internal schedules

less likelyto witness profitability improvements

Team

Every Microsoft Tool Your Dubai Business Needs, Under One Roof

Finance

Improve financial agility, control, and insight—powered by Microsoft Copilot and agents, from forecast to close.

Power BI

Uncover powerful insights and turn them into impact

Supply Chain

Respond faster and operate smarter with AI agents and Microsoft Copilot to connect your supply chain from demand to delivery.

Power Platform

Cut costs and development time with low-code tools.

Customer Service

Empower service representatives to resolve issues quickly using AI agents.

Business Central

Get AI-powered enterprise resource planning (ERP) for small and midsize businesses—trusted by 50,000 companies.

Field Service

Transform operations, deliver exceptional service, and improve customer experiences with an agentic service solution.

Azure AI

Flight Engineer

Sales

Close deals faster and improve team productivity with a trusted agentic CRM solution.

Azure IoT

Flight Engineer

Testimonials

“Terracez helped us to achieve the business critical requirement of upgrading AX 2012 to D365 within our timelines. It was important for us to completely upgrade in 2 months which they achieved well before, where other MS partners told was not possible to do.”

Kareem Jamal

SIRC.

"Terracez team is a great consultancy, which follows an agile approach to solve any kind of business issues. We are adding a lot of automation with their experienced and highly-skilled team in the manufacturing domain."

Zubair N. Kozhissery

Arnon KSA

"We wanted a partner to support in transitioning SATS’ processes to comply with the new regulation quickly. Terracez understood our business and helped us in enabling the process efficiency without compromising on compliance."

Mohammed Shareef

SATS

Features

We Offer a Myriad of Services Revolving Around Microsoft Dynamics 365 - Right Here in Dubai

From strategising to execution to support, we go the extra mile by taking you beyond the basics of MS Dynamics with our expertise.

Ideate

We leverage Microsoft Catalyst to ideate and picture your transformational journey via the IDEA (Inspire, Design, Empower, Achieve) framework within 10 weeks. As the only Microsoft partner executing the Catalyst programme in Dubai and the wider GCC region, we bring a precision strategy, clear timeline, and a deal-crafted proposal tailored to your business.

Transform

Cloud migration is an energy-draining experience - but not when you have Dubai's most experienced Dynamics 365 team guiding you at every phase. Our data-first cloud strategy ensures we don't weaken security measures, break down processes, or jeopardise revenue. We bridge the old with the new to revive your core systems and drive long-term value.

Deploy

Agility with no strings attached. That is how we implement Dynamics 365 applications for businesses across Dubai. From setup to customisations to key integrations, we ensure you are left with no headaches - and fully compliant with UAE regulatory requirements.

Support

Real implementation begins post-implementation. We simplify your transition with exclusive post-implementation support built for Dubai businesses. Our technical experts act as true partners - resolving queries big or small, with round-the-clock availability and strict SLAs.

As Dubai's Certified Dynamics 365 Partner, We Take the Pain Out of Tech Transformations via the Microsoft Ecosystem

We make digital transformation journeys breezy for Dubai businesses

We are a certified Microsoft partner helping businesses across Dubai and the UAE - from small to large - with a wide range of digital services to ignite transformative growth. Not as a provider, but as a true local partner who understands the Dubai market.

Modernised strategy that delivers operational excellence in less time

Data-first approach to deliver insights that drive better business outcomes

Call us to get things done